 Modern digital platform | Traditional Brokers Traditional manual process | Going Carrier Direct Direct to carrier | |
|---|---|---|---|
Quote Speed | Instant quotes online | Hours or days to respond | Manual quote process |
Pricing Transparency | Transparent, guaranteed pricing | Hidden fees and markups | Transparent direct pricing |
Ease of Use | Self-service platform | Phone calls and emails required | Direct contact required |
Tracking & Visibility | Real-time tracking dashboard | Limited visibility, manual updates | Carrier-specific platform only |
Integration | API and system integrations | Manual processes only | Limited integration options |
Customer Support | 24/7 dedicated support team | Business hours only | Carrier support only |
Carrier Network | Vetted network of carriers | Established relationships | Single carrier only |